General Enquiries
Questions about membership, pricing tiers or how the platform works before you sign up. The best starting point if you have not yet created a profile.
Contact
Talk To A Human, Not A Chatbot Loop
This is a contact page for a dating service, not a data-collection form. No fields, no downloads, no marketing list. Pick the channel below that matches your question - general enquiries, member support, moderation appeals, or press - and reach us directly. Most questions about pricing, verification or safety are already answered on the FAQ.
Get in touch
Direct Channels
Three channels, three purposes. Pick the one that actually matches what you need instead of guessing.
Member Support & Appeals
Verification issues, account access, or a moderation decision you want reviewed. Every moderation decision comes with a real appeal route, not a silent ban.
Press & Partnerships
Media requests and business enquiries unrelated to your own account. Not for account, billing or verification questions - use the channels above instead.
Common requests
Answers Before You Write To Us
These are the questions people usually write in about. Chances are the answer already sits on one of these pages.
Verification Questions
Income documents for sugar daddies and photo verification for every member are checked before messaging unlocks. See how verification actually works.
Account & Privacy Settings
Profile visibility, photo privacy, incognito browsing and hiding your profile from search are available on every tier. Read the full privacy policy for the details.
Billing Questions
Membership terms, renewal and cancellation are set out in plain language. Check the terms and conditions before writing in about a charge.
Report A Suspicious Profile
Suspicious accounts are caught by ongoing automated scam protection and reviewed by human moderators around the clock. General reporting questions are covered on the FAQ page.
Appeal A Moderation Decision
Account actions are not final by default - moderation includes a review path instead of a silent ban. Start with the FAQ if your question is about the process itself.
Something Else Entirely
If none of the above fits, use the General Enquiries channel above. It routes to the right team faster than a generic support inbox would.
What Happens To What You Send Us
Support correspondence is handled with the same discretion built into the rest of the platform: no App Store listing to expose the app on your phone, no unnecessary retention of what you send, and no forwarding to a mainstream inbox. It exists to resolve your question, not to build a marketing profile. In-platform conversations use encrypted messaging by default. For the full picture on data handling, read the privacy policy.
Skip The Queue - Start Your Profile
Most support questions disappear once your profile is verified and your terms are on the record. Create a free profile, get verified, and see the feed for yourself.